Stop in for Express Services

Stop in for Express Services

Updated October 13, 2020:

Are you hoping to make a quick visit to the library? We welcome you into the building for short visits of 60-minutes or less. Our express hours are Wednesdays from 1 PM – 7 PM and Saturdays from 10 AM – 2 PM.

YOU CAN …

Browse the shelves.

Pick up holds and check out items using the self-check stations.

Use public computers for up to 50 minutes. A reduced number of workstations are available to ensure social distancing.

Copy, print or scan. Send a document to the library’s printer from a computer or mobile device.

Continue to use curbside pick-up if you prefer.

 

SORRY, AT THIS TIME WE ARE UNABLE TO…

Provide access to our meeting rooms, study rooms or seating areas.

Provide close assistance to patrons. All interactions must be socially distanced.

Provide toys and games for use in the library.

Offer in-person classes or programs.

Accept donations of items for the Friends Book Sale.

Protective Measures

To ensure the health and safety of our staff and patrons, we are implementing several protective measures for Express Services. Working together, we can stay safe and prevent the spread of COVID. For more detailed information, please see our COVID-19 Preparedness & Response Plan. 

WE ASK THAT YOU …

Please cover your nose and mouth. Face coverings are required for anyone over the age of 5. Masks are available if needed.

Maintain 6 feet of distancing.

Sanitize hands upon entering library.

Stay at home if you have experienced a fever or cold symptoms in the last seven days or been in close contact with someone who has been diagnosed or is suspected to have COVID-19.

WE WILL …

Be wearing face masks.

Provide disposable masks for those who need them.

Provide hand sanitizing stations.

Quarantine returned materials for 72 hours. Items will remain on your library account during this period but no fees will be assessed.

Limit capacity in the building.

Disinfect high touchpoint areas frequently.

Curbside Services

Use our curbside service to pick up books and other materials in the library parking ramp. Pick-up is by appointment only on Tuesdays from 10 AM – 2 PM and Thursdays from 1 PM – 7 PM.

Step 1: Request library materials. Use the catalog or library app to place a hold on specific titles. Select Stillwater as the pick-up location. To have staff select materials for you based on genres, complete the Book Bundle Request Form. Need help? Call the library at 651-275-4338. 

Step 2: Schedule a pick-up appointment. You will get an email when your items are ready. After receiving the notification, register for a pick-up on our curbside calendar. Pick-up must be scheduled at least one day in advance. No materials will be available for same-day pick-up.

Step 3: Pick-up your items during your appointment time in the library’s parking ramp. Materials will be placed in bags on tables arranged alphabetically by last name and the last four numbers of the library card. Patrons are required to wear cloth face coverings when in this public space.

Online Services

Whether we are open or closed, you can use the library’s collection of digital materials and online resources to keep informed and entertained.

    • Join in our virtual programs. Check out our event calendar for online classes and programs for kids, teens and adults!
    • Download ebooks, digital audiobooks and digital magazines through cloudLibraryRBdigital, and Libby. Need some how-to instructions? Check out our ebooks, eaudio and emagazines page.
    • Watch and read along with video storybooks paired with nonfiction ebooks through BookFlix.
    • Access online tutoring with Homework HelpNow.
    • Research your ancestors, learn a new language, find repair information, prepare for a test or take an online class. See our full list of research databases for online learning resources for all ages.

Do you need access to a laptop or a Wi-Fi connection to use the library’s online services? With your library card, you can borrow technology for use at home or on the go. Learn more! Need a free library card? Apply online.

FAQs

Do you have questions about available services during the pandemic? Check out the answers to some of our most frequently asked questions, or call the library at 651-275-4338.  

I have a question about my account, library materials or library resources. Is there anyone that can help me?
Library staff is available by phone at 651-275-4338 and email at splcirc@ci.stillwater.mn.us on Mondays through Saturdays from 10:00 AM – 2:00 PM for assistance. Feel free to leave a message anytime, and we will get back to you during our regularly scheduled hours.

Can I apply for a library card?
Washington County residents are welcome to register for a library card by applying online. Upon verification, you’ll get a library card number and pin to access library materials and resources. You may also apply by calling our public services desk at 651-275-4338.

What if my items are due? Is the book drop open?
Materials may be returned to the library’s exterior book drop when the library is closed to the public. The book drop is located just outside the parking ramp exit gate on the Third Street side of the library. Materials may also be returned to Washington County Library branches or Bayport Public Library. Materials may also be renewed online or by calling the library.

I returned my materials. Why are they not checked in and still appearing on my account?
Returned materials are quarantined for 72 hours before being checked in. Items will remain on your account during the quarantine period, but no fees will be assessed. If items are still on your account after the quarantine period, please contact the library for assistance at 651-275-4338.

What is the status of programs, events and meetings at the library?
Library programs will be presented virtually during this phase of the library’s reopening plan. Check out our event calendar and join us online! Meeting rooms are not available for use, and no future meeting room reservations will be accepted at this time.

Is internet access available when the library is closed to the public?
The library has a new Wi-Fi rest area. Connect to Wi-Fi on the library’s lawn and parking lot on Fourth Street. A new initiative by Stillwater Public Library also provides internet access at home or on the go! Thanks to the generosity of the Stillwater Public Library Foundation, the library now loans Wi-Fi hotspots. These small mobile devices provide a wireless internet connection and are compatible with most laptops, tablets and cell phones.  Learn more!

What is the status of other libraries in Washington County?
Washington County Library branches are open with limited capacity and reduced hours. Bayport Public Library is offering visits by appointment and curbside pick-up services.